EY-ServiceNow: What it really takes to scale AI - August 4, 2026 -
Discover why strong data and governance are critical to scaling AI responsibly while reducing risk and improving operational efficiency.https://www.ey.com/en_us/alliances/servicenow
As organizations accelerate AI adoption, many are finding that success depends on more than powerful technology. This video explores why data quality, governance and oversight are essential to scaling AI responsibly across the enterprise. It examines common challenges, including AI sprawl, compliance risks and data management, and highlights how organizations can use automation to improve efficiency while maintaining control.
Using automation responsibly, one consumer products organization achieved up to 80% service desk automation through a ten-week program, enabling employees to focus on higher-value work.
Learn more about:
• Artificial intelligence (AI)
• Data governance
• AI risk management
• Enterprise automation
• Digital transformation
• Service operations
• Employee experience
Explore more EY insights on AI and transformation:
https://www.ey.com/en_gl/consulting/ai
https://www.ey.com/en_gl/technology
https://www.ey.com/en_gl/consulting/transformation-realized
Learn more about the EY-ServiceNow Alliance:
https://www.ey.com/en_us/alliances/servicenow
Get more insights from EY:
Visit: https://www.ey.com/en_gl
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